It’s been reported by the British Car Auctions (BCA) that second hand car sales are at an all-time high, with a staggering 7.2 million used cars sold in 2014 alone.
The statistics that have been revealed are causing many to question this sudden increase, as although the production of new cars has been at all all time low in recent years, it appears that consumers are starting to feel more confident about stepping onto the forecourt.
Once fraught with financial worry and the common belief that the car sales man is out to rip you off, the consumer is now back in the driving seat thanks to the increasing amount of information that is now available to us online.
From checking the true value of a car to reading the dealers customer service reviews, there’s now nowhere to hide for dealers who are looking to make a quick buck.
Cars are always the prime cause of consumer complaints here in the UK but since 2007 these numbers have dramatically decreased from 819,815 to 50,000 in 2015 so far.
The fact is that the old fashioned ways of selling a car are becoming obsolete in an age where we have all the information we need at our fingertips.
Dealers now have to be more aware themselves of the car market and meet the real needs of their customers.
Buying a used car is a huge cost, second in fact to buying a house, so it’s no surprise that now as consumers we’re starting to become more educated on the things we should be checking when buying a car. There’s no longer the misconception that you need to be a mechanic to know what you need to look for. Guides and infographics such as the used car checklist below, are now available on various platforms so that no matter when or where you’re looking you can be equipped with the knowledge you need to feel confident when buying a car.
The truth is, it’s not just up to the car dealer to give you the full information, you have to take a pro-active stance, and if the standards are still below what you expect you have every right to complain.