Parents of university applicants rate UCAS’ information and advice very highly, a new survey shows.

The results of the annual UCAS parent satisfaction survey show that 97% of 226 parent respondents found UCAS e-newsletters useful, with the majority (67%) saying they found e-newsletters ‘very useful’.

UCAS’ e-newsletters provide practical advice to help parents through the application process. Parents are urged to sign up online to receive relevant information on the application process – whether their son or daughter is applying this year or will be in the future.

Almost 10,000 parents are already receiving the regular update in their inbox this academic year.

The UCAS parent guide, a more detailed guide downloadable as a PDF on the UCAS website, was described as ‘invaluable’ by some parents.

Philip Blaker, Head of Admissions Services at UCAS, said:

Parents often want to find out more about how the university application process works, so we’ve put together newsletters and guides specifically for them.

Mortar Board (PD)It’s fantastic to hear that parents who already receive updates find them so useful. We hope more parents sign up so that we can make sure the right information goes directly to them. We want to make sure each parent can help their son or daughter make the right decision for them.”

Other highlights from the survey:

♦ The new UCAS website is highly regarded, with 93% saying calling it either ‘great’ or ‘good’.

♦ 93% also said that UCAS provides information at the right time of the year.

♦ The frequency of UCAS’ e-newsletters is right, with 88% agreeing.

♦ Over four fifths (82%) of parents that had phoned the UCAS contact centre said that their experience was either ‘great’ or ‘good’.

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